the culture-shaping firm

Senn Delaney is widely recognized as the leading international authority and successful practitioner of culture shaping that enhances the spirit and performance of organizations.

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align senior team

The group with the greatest influence on culture and organizational performance is the senior team. We have special expertise in aligning senior teams and making them aware of “the Shadow of the Leaders.”

engage full organization

We partner with clients to create thriving, high-performance organizations with all employees from top to bottom operating at their best. Clients who have used our organizational engagement process have experienced many benefits.

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execute strategies

Business results and culture are closely linked. Most strategies and initiatives fall short of potential because of cultural issues. We call that The Jaws of Culture.

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spotlight

We at Senn Delaney wish you a healthy and high-performance 2012. To help you, your team and your organization thrive this year, we are pleased to share the best of our thought leadership and interviews. These articles and videos are intended to deepen leaders' understanding that organizational cultures can be intentionally shaped, and that high-performance, thriving cultures create the greatest competitive advantage and achieve outstanding results. Warmest wishes for 2012!

We are pleased to share four of the year's best CEO interviews on culture featuring ING Direct CEO Arkadi Kuhlmann, Zappos.com CEO Tony Hsieh, Ogilvy & Mather Chairman Shelly Lazarus, and The Home Depot Founder Bernie Marcus.

A culture of innovation doesn't happen without vision from the CEO and has to be continually fostered. Ralph De La Vega, CEO of AT&T Mobility, knows this well. His company's partnership with Apple's Steve Jobs to bring the world's first iPhone to market proved to be a game changer. De La Vega describes the creation of an innovation division that continues to push the boundaries of technology and imagination and turn AT&T into a leader in emerging technologies.

YUM! Brands CEO and Chairman David Novak offers powerful and sincere directives for creating a cohesive, success-oriented corporate culture in his new book, TAKING PEOPLE WITH YOU: The Only Way to Make BIG Things Happen. Several of Senn Delaney's culture-shaping principles are noted in the book. We are pleased to share an excerpt.

James L. Heskett's new book, The Culture Cycle: How to shape the unseen force that transforms performance, demonstrates that developing an effective culture can account for up to half of the difference in operating income between two organizations in the same business. Senn Delaney is pleased to share an exclusive chapter excerpt, Measuring Effectiveness.

Senn Delaney was the first firm in the world to focus exclusively on transforming cultures. We were founded in 1978 with a singular mission: to create healthy, high-performance cultures. More Fortune 500 and Global 1000 CEOs have chosen us as their trusted partner to help shape cultures that deliver better business results than any other company in our field. They choose us to improve performance in a variety of business situations.


Our passion and singular focus on culture, combined with decades of hands-on experience, has resulted in a comprehensive and proven culture-shaping methodology that engages people and measurably impacts both the spirit and performance of organizations.
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