spotlight

We at Senn Delaney wish you a healthy and high-performance 2012. To help you, your team and your organization thrive this year, we are pleased to share the best of our thought leadership and interviews. These articles and videos are intended to deepen leaders' understanding that organizational cultures can be intentionally shaped, and that high-performance, thriving cultures create the greatest competitive advantage and achieve outstanding results. Warmest wishes for 2012!

We are pleased to share four of the year's best CEO interviews on culture featuring ING Direct CEO Arkadi Kuhlmann, Zappos.com CEO Tony Hsieh, Ogilvy & Mather Chairman Shelly Lazarus, and The Home Depot Founder Bernie Marcus.

Griffin Hospital is considered a leader in innovative healthcare, but that wasn't always the case. Today, CEO Pat Charmel shares the story behind the turnaround that led to Griffin being named one of Fortune Magazine's top places in America to work. It all started with innovative thinking, a true focus on the customer and overcoming resistance to conventional thinking and change.

YUM! Brands CEO and Chairman David Novak offers powerful and sincere directives for creating a cohesive, success-oriented corporate culture in his new book, TAKING PEOPLE WITH YOU: The Only Way to Make BIG Things Happen. Several of Senn Delaney's culture-shaping principles are noted in the book. We are pleased to share an excerpt.

James L. Heskett's new book, The Culture Cycle: How to shape the unseen force that transforms performance, demonstrates that developing an effective culture can account for up to half of the difference in operating income between two organizations in the same business. Senn Delaney is pleased to share an exclusive chapter excerpt, Measuring Effectiveness.

our vision, mission and values

our values guide us and enable us to succeed in our mission

One of the most important things we counsel leaders on as they create or transform their cultures is to “walk the talk” and to be strong and visible role models of the values and guiding behaviors that support their company vision, mission and values.

Naturally, we practice what we teach. Our culture is driven by our values. Our commitment to these values has been at the forefront of our focus and our passion, and has led to our success throughout our 30-year history.

our vision
We  enrich the spirit and performance of organizations.

our mission
We create thriving, high-performance cultures to consistently achieve better business results.

our values
  • We operate from a healthy state of mind

  • We partner with our clients and with each other

  • We embrace continuous learning and change

  • We are accountable to make it happen

  • We communicate openly, honestly and directly

  • We act with integrity