client quote

Steven J. Douglass, Payless ShoeSource former Chairman and CEO

Living guiding behaviors to achieve our vision

The TeamWorks process we have embarked on at Payless ShoeSource is focused on shifting to a high-performance culture and adopting guiding behaviors that have an impact on associate satisfaction and the resulting customer satisfaction.

With the commitment of our associates living our guiding behaviors, we will achieve our vision and be the lead that everyone else in the footwear industry follows. Senn Delaney has been vital in helping us make our vision a reality.
Culture Drives Performance Image