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“In 1984, a manager told me told me not to pay any attention to the ‘soft stuff,' like employee engagement and culture. Twenty-six years of business experience has taught me these areas create the most sustainable results—and that the ‘soft stuff' is often the hardest to do.”
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Dr. Steve Geiger

Senior Vice President


Steve has long been recognized as a highly respected, engaging and visionary leader. He brings a rare combination of business leadership experience, academic rigor and life experience to support his clients in transforming their organizational cultures to achieve better business results. He has dedicated his career to supporting individuals, teams, companies and communities in their search to reach their true potential, create practical solutions to challenging problems and to identify and develop elusive opportunities.

Steve has 29 years of business experience, 17 of them at the executive level. Prior to joining Senn Delaney, he was vice president of enterprise transformation and integration with the Carlson Company, a $32-billion privately-held hospitality and marketing services organization.

Steve's mission was to lead the cultural and functional integration of Carlson's six operating companies to maximize value to Carlson customers, employees and stakeholders. He has also served as EVP and chief strategy officer for Carlson Marketing Worldwide, a $900-million marketing services agency. He was responsible for several business units, including the Peppers and Rogers Group (the leading authority on customer-based business strategy), the custom learning group, measurement strategy consulting, decision science services, change management consulting and the agency's consumer, employee and channel marketing practices. He was also the executive leader of the global accounts sales division.

Prior to joining Carlson, Steve was president of the Aon Consulting Change Management Practice Worldwide as well as vice president within BI Performance Services, Applied Learning and Wilson Learning companies.

After college, Steve started his career in law enforcement as a police officer in a suburban Minneapolis police agency. He became a licensed psychologist in 1983 after receiving a PhD from the University of Minnesota. Steve was a psychologist for the Los Angeles Police Department in 1983. He continues to serve the community as a part-time crisis psychologist with the Minneapolis Police Department and Hennepin County Sheriff's Office SWAT teams.

Steve has a passion for supporting higher education. He has served as a member and chair for the University of Minnesota Dean's Advisory Committee with the College of Human Ecology (2000–2006) and the College of Education and Human Development (2006-present). From January 1 to June 30, 2010, Steve was on loan to The Ohio State University Medical Center Comprehensive Cancer Center-James Hospital and Solove Research Institute, serving as interim executive director (chief operating officer).

He lives in Minnesota with Cathy, his wife of 30 years. Their daughter attends the CRNA program at  Oregon Health and Science University. Their son lives in Bozeman, Montana, and is pursuing a mechanical engineering career.