Meri Armour, CEO of Memphis-based Le Bonheur Children's Hospital describes the culture-shaping initiative that began at the pediatric hospital in order to create an environment that enabled the strategic goal of providing patient and family-centered care. As the positive results spread across the hospital, the system leaders across the eight-hospital healthcare system Methodist Le Bonheur determined it was essential to create that consistent culture across all hospitals and the enterprise.

Smart leaders help shape their company's culture — instead of allowing the culture to shape the company. CEOs who have been most successful at shifting their company culture have an acute awareness of and focus on four principles for successful culture change.

making a difference

Senn Delaney gives back to positively impact the world and inspire leaders

Senn Delaney, a Heidrick & Struggles company, has a long history of supporting purposeful philanthropic causes. Being involved in community service is an important way for our team to fulfill on our purpose to positively impact the world and inspire leaders. Giving back is deeply ingrained in our firm's culture and rooted in our values.

“We are a values-driven organization and one of those values focuses on us giving back to the community,” says Senn Delaney CEO Jim Hart. “It is a leadership responsibility to set that stage, and we support and encourage our people to give back in any number of ways. What I am most proud of is that our people give of their time. We also provide pro bono work to some clients each year in the non-profit space who have leadership and cultural issues in their own organizations.”

Watch our making a difference video


How we are making a difference in the world


The spirit of volunteerism is lived every day by our employees and consultants all over the globe. Our core Making a Difference community service team of volunteers works to effectively coordinate our efforts and maximize our impact on the world. We are making a positive impact through a number of programs we support.


Our employees, teams and company sponsored events, donated money, held fundraisers and participated in events throughout the year to support a wide range of organizations, including:

  • American Cancer Society
  • That Others May Live Foundation
  • Downtown Women’s Shelter
  • Crisis: UK’s national charity for single homeless people.
  • One Fund Boston to support victims of the Boston Marathon bombing
  • Juvenile Diabetes Research Foundation
  • Long Beach Ronald McDonald House
  • Lung Cancer Foundation of America
  • One OC’s Spirit of Volunteerism Awards
  • 5th Annual Children Today 5k/10k Run/Walk
  • SOS (Share our Selves) Adopt a Family program to provide a family of four with Christmas
  • Children Today’s Christmas boutique to provide gifts for homeless children
  • Second Harvest Food Bank of Orange County