Meri Armour, CEO of Memphis-based Le Bonheur Children's Hospital describes the culture-shaping initiative that began at the pediatric hospital in order to create an environment that enabled the strategic goal of providing patient and family-centered care. As the positive results spread across the hospital, the system leaders across the eight-hospital healthcare system Methodist Le Bonheur determined it was essential to create that consistent culture across all hospitals and the enterprise.

Smart leaders help shape their company's culture — instead of allowing the culture to shape the company. CEOs who have been most successful at shifting their company culture have an acute awareness of and focus on four principles for successful culture change.


Why clients hire us

Decades of exclusive focus on shaping cultures

We are called on to partner with and guide CEOs and executive leaders to improve spirit and performance in a variety of business situations.

Watch video with Senn Delaney CEO and President Jim Hart discussing the principles of Thriving and creating a Thriving organizational culture

The most common drivers of our work to create Thriving organizational cultures include:

Align new leaders and/or newly configured teams
  • maximize effectiveness of the team more quickly
  • prepare them to best lead culture change
Create greater organizational agility to meet the challenges of a changing market place
  • increase innovation, learning mindset and create a change-ready culture to flex in any strategic direction
Integrate cultures following mergers and major acquisitions
  • avoid, smooth or pre-empt the culture clashes that often keep mergers and acquisitions from realizing full potential and synergy
Shape the culture to support new strategies
  • determine habits that may slow progress of new strategies
  • develop and align entire company around new values and guiding behaviors
Implement major organization-wide systems or processes
  • minimize cultural barriers to change
Become an integrated or allied business model
  • create collaborative organizations to effectively implement shared services and allied business models
  • gain cross-organizational synergies
Shift to a customer focus and improve customer satisfaction
  • create service cultures to support company-wide efficiency and performance and enable top-line growth


Watch more videos on our SDTV thought leadership video channel that further describe our work:

Senn Delaney's 35-year history of exclusive focus on shaping cultures

Keys to successfully shaping a culture in a global organizational

Why organizational culture can and should be intentionally shaped

Why culture, strategy and structure must align