spotlight
We at Senn Delaney wish you a healthy and high-performance 2012. To help you, your team and your organization thrive this year, we are pleased to share the best of our thought leadership and interviews. These articles and videos are intended to deepen leaders' understanding that organizational cultures can be intentionally shaped, and that high-performance, thriving cultures create the greatest competitive advantage and achieve outstanding results. Warmest wishes for 2012!
We are pleased to share four of the year's best CEO interviews on culture featuring ING Direct CEO Arkadi Kuhlmann, Zappos.com CEO Tony Hsieh, Ogilvy & Mather Chairman Shelly Lazarus, and The Home Depot Founder Bernie Marcus.
Griffin Hospital is considered a leader in innovative healthcare, but that wasn't always the case. Today, CEO Pat Charmel shares the story behind the turnaround that led to Griffin being named one of Fortune Magazine's top places in America to work. It all started with innovative thinking, a true focus on the customer and overcoming resistance to conventional thinking and change.
YUM! Brands CEO and Chairman David Novak offers powerful and sincere directives for creating a cohesive, success-oriented corporate culture in his new book, TAKING PEOPLE WITH YOU: The Only Way to Make BIG Things Happen. Several of Senn Delaney's culture-shaping principles are noted in the book. We are pleased to share an excerpt.
James L. Heskett's new book, The Culture Cycle: How to shape the unseen force that transforms performance, demonstrates that developing an effective culture can account for up to half of the difference in operating income between two organizations in the same business. Senn Delaney is pleased to share an exclusive chapter excerpt, Measuring Effectiveness.
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Why State of Mind Matters in Times of Great Challenge President and CEO Jim Hart shares surprising results of our new Thriving Global Leadership Study™ of thousands of leaders across 60 industries and 50 countries. We discovered a dramatic difference between those who are facing these times of crisis with what is defined as a high-thriving state of mind and those with a lower-thriving state of mind.
The survey data shows that high-thriving leaders have the exact characteristics needed for success in the times we are in. The article also gives CEOs and top leaders an opportunity to quickly evaluate the thriving state of mind of their leaders and managers to evaluate their organization's ability to survive and thrive during the economic crisis and beyond.
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Through a collaborative, groundbreaking study with three prominent U.S. business schools, Senn Delaney has discovered that people who operate from a unique set of three core principles consistently perform at the top 10 percent of performance ratings.
The joint study and subsequent research and surveys led to creation of our new, evidence-based, pragmatic, performance model that can be taught, practiced, reinforced, applied and measured.
Senn Delaney President and CEO Jim Hart and Managing Director EMEA Dustin Seale describe how these three principles can be mastered to lead individuals, teams and organizations to healthier, higher levels of performance.
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Innovation needs to continue even in difficult economic times, notes study author
Corporate culture is the most important factor in driving innovation, according to the new research paper, Radical Innovation in Firms Across Nations: The Pre-eminence of Corporate Culture, to be published in the forthcoming issue of the Journal of Marketing.
The authors are Rajesh Chandy, a professor of marketing at the University of Minnesota's Carlson School of Management and a charter member of the U.S. Department of Commerce's Advisory Committee on Measuring Innovation in the 21st Century Economy, Gerard Tellis of the University of Southern California and Jaideep Prabhu of Cambridge University.
Professor Chandy notes that innovation is integral to the growth, success and wealth of firms and nations. He cautions that companies must resist the tendency to stifle the internal culture that supports such innovations during times of economic crisis.
"In times of economic trouble there is a temptation, often even an imperative, to say that innovation is something we can't afford right now," said Chandy in a news release. “But radically new products, which involve substantially different technology and considerably higher customer benefits, are precisely what propel new growth.”
In examining data from 759 firms across 17 countries, the researchers found that innovative firms share a common culture no matter where they are located, states Chandy. He notes that among traditional drivers of innovation, such as government policy, labor, capital and culture at the country level, the strongest driver of radical innovation across nations is corporate culture."Managers have control over the fates of their firms in that they can help build the culture of innovation. A sharp manager would look across industries and countries to spot innovative traits and strategies," says Chandy.
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