Meri Armour, CEO of Memphis-based Le Bonheur Children's Hospital describes the culture-shaping initiative that began at the pediatric hospital in order to create an environment that enabled the strategic goal of providing patient and family-centered care. As the positive results spread across the hospital, the system leaders across the eight-hospital healthcare system Methodist Le Bonheur determined it was essential to create that consistent culture across all hospitals and the enterprise.

Smart leaders help shape their company's culture — instead of allowing the culture to shape the company. CEOs who have been most successful at shifting their company culture have an acute awareness of and focus on four principles for successful culture change.

our unique qualifications

why more CEOs choose us to shape cultures

Our experience, our approach and the results our clients experience set us apart

When Senn Delaney was founded as the first culture-shaping firm nearly in 1978, our goal was to develop a model that produced long-lasting, meaningful behavior change in individuals, teams and cultures.

Clients report that our integrated culture-shaping approach creates more lasting, positive change in leaders, teams and in organizations than other methods they have experienced.

Our experience, our approach and the results our clients experience set us apart from other culture consulting firms. This is explained more in the following video and below.

Senn Delaney Chairman Dr. Larry Senn describes our unique capabilities to successfully create Thriving, high-performance cultures

Our unique capabilities

Experience: We are the most widely recognized and successful practitioner of culture-shaping in the world. We have focused exclusively on transforming cultures of Fortune 500 and Global 1000 firms for 30 years.

Comprehensive, proven architecture: Some firms are good at diagnostics, some at HR systems, and others at facilitation or teambuilding. We have a depth of experience in all these areas as they are important elements of culture shaping. Our comprehensive architecture touches each important area to ensure measurable culture change takes place.

Proven and powerful model: Our proprietary and powerful insight-based learning model is critical to behavior change. We can have a major impact on a senior team's performance almost immediately, and unfreeze and shift behaviors of thousands of people in a 12- to 18-month period.

Knowledge: Our insight-based culture-shaping principles and methodology have been developed from three decades of hands-on work with CEOs and senior teams. Our staff includes former CEOs, CAOs, CIOs and SVPs of HR.

Work with CEOs and senior teams: To our knowledge, we have worked with more CEOs and senior teams on culture shaping than any other firm. We are experts at aligning CEOs and their teams around healthy, high-performance behaviors.

The right size: As an international consulting firm, we serve clients around the globe. We have worked in 46 countries and are able to deliver our work in five languages. We have all of the capabilities needed to partner with companies on a comprehensive culture-shaping program customized to your needs. Our services include diagnostics, session facilitation, executive coaching, a robust online reinforcement program and a transfer of competency model.

Transfer of competency model: We can prepare and certify facilitators within companies to engage a broad population of your employees in the culture-shaping process in a cost-effective model.