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| Nationwide |
| “When I came in as new CEO of Nationwide I knew we needed to shift some elements in the existing corporate culture. Senn-Delaney has been our guide and coach on that journey. Senn-Delaney’s skills and processes have been instrumental to these changes. They have provided powerful seminars to help unfreeze old habits, the training of internal facilitator/change agents, and executive coaching. They have also partnered well with our internal people to build the changes into our reinforcement systems and tie them to our strategic initiatives.” |
Jerry Jurgensen
Director and CEO |
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QVC
“You told me to trust the process and it would happen. Boy, were you right!
"Today, there’s a different feel at QVC. The QVC Difference is making a difference in who we are as a company and what we are able to achieve. It’s helping us every day in how we do things.
"I’m seeing departments that used to blame each other actively seeking each other out and offering help and support. Cross-functional teamwork and communication have improved, starting with the Senior Team. And people are now seeing themselves accountable for being The QVC Difference.
"We could never have done it without you! My thanks to you and the Senn-Delaney Team. Your ongoing guidance and support have made a difference for me and for us.” |
Doug Briggs
President
(written a year after taking over as president) |
YUM! Brands
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| “When I became the leader at KFC, I was committed to having all of management walk the talk and provide the kind of leadership needed to restore the organization to its former greatness. The Senn-Delaney Leadership processes and concepts were invaluable and brought out the best in people and improved customer service, sales and bottom-line results. They provided the same kind of assistance when I took over Pizza Hut and Taco Bell. We continued to use their processes and techniques throughout all of YUM! as we merge the companies.” |
David Novak
Chairman, Chief Executive Officer and President |
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| Bell Atlantic/Verizon |
| “Senn-Delaney Leadership has been invaluable to our company in the development of our transformational leadership process. With experiential training, coaching and guidance, the Senn-Delaney team has been a major component of our success. In many ways, the successes of Bell Atlantic and its successor, Verizon, are a result of the close association with Senn-Delaney Leadership.” |
Ray Smith
Former CEO |
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| T-Mobile International AG |
“We are excited about building a culture of excellence at T-Mobile, which reflects both the way we work together internally, as well as our mission to become the leading service company in the mobile industry. Senn-Delaney Leadership’s methodology has tremendously influenced our leadership culture on both sides of the Atlantic. Their flexibility and ability to customize their concept at all levels of the organization has enabled T-Mobile to reach a high level of commitment towards building our new culture.” |
Lothar Harings
Member of the Management Board |
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| Tenneco Automotive |
“When I became chairman and CEO at Tenneco Automotive, I recognized that creating a high-performance organization would be critical to achieving long-term success. Senn-Delaney Leadership has been invaluable in helping me make that happen. They have worked with my team and the teams of each of our key leaders to bring these values and behaviors to life within the organization.”
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Mark Frissora
Chairman and CEO |
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| Jaguar, Land Rover |
| “In 1998 Ford Motor Company elected to risk building the new ‘Baby Jag’ X-Type Jaguar at an old Ford plant in Liverpool England. This was a place that had been described as one of Ford’s worst manufacturing plants and where the workforce struggled to build an adequate Ford Escort. The Halewood Difference culture transformation programme provided the foundation from which we could develop a completely new way of working. We have been able to harness the wealth and diversity of talent of our employees and together transform Halewood into ‘the best Ford assembly plant in the world’.” |
