client quote

Peter Waller, Corinthian Colleges, Inc. President and CEO

Leadership shadow program supports strategy and structure

When I joined the company, we were a billion-dollar company, but we weren't acting like leaders. We weren't integrated, we weren't leveraging our scale, we weren't innovating. There were 34 different brands, seven operating systems, a command-and-control culture and unclear executive leadership direction. It became very clear what we needed to do strategically and what we needed to do structurally, but we had to make some fundamental changes culturally.

A lot of the pure business results in the short term would probably have come without Senn Delaney, but the sustainability and the underlying strength, which you can see in the employee surveys and lower turnover, is a large part of the introduction of the Leadership Shadow program and setting expectations and a value belief system around that.

In any turnaround strategy, you have to take risks. We had the courage to take that risk. It's been a huge success. Over a two-year period, we pulled together into a very effective organization with two brands, one operating platform, one culture, One CCi Way. We're now ready to go and acquire other companies in a turn-key fashion. So, as we move into acquisitions they will use Ignite, they will use Inspire, they will use Unify. Their culture will be transformed by the Leadership Shadow. And through all of that, we'll get better performance.

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