Meri Armour, CEO of Memphis-based Le Bonheur Children's Hospital describes the culture-shaping initiative that began at the pediatric hospital in order to create an environment that enabled the strategic goal of providing patient and family-centered care. As the positive results spread across the hospital, the system leaders across the eight-hospital healthcare system Methodist Le Bonheur determined it was essential to create that consistent culture across all hospitals and the enterprise.

Smart leaders help shape their company's culture — instead of allowing the culture to shape the company. CEOs who have been most successful at shifting their company culture have an acute awareness of and focus on four principles for successful culture change.

office locations

Senn Delaney and Heidrick & Struggles office locations

Senn Delaney serves our clients in more than 40 countries. Our corporate headquarters are located in the United States and London.

U.S. corporate headquarters
7755 Center Avenue, Suite 900
Huntington Beach California 92647
phone: (562) 426-5400
fax: (562) 426-5174


Directions to our Huntington Beach office
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EMEA headquarters
40 Argyll Street
United Kingdom
main office line: +44 20 70754260 (from the U.S.: 011 44 207 075 4260)
fax: 0207 075 4287

Heidrick & Struggles corporate headquarters
233 South Wacker Drive
Willis Tower, Suite 4200
Chicago, IL
t (312) 496-1200

Heidrick & Struggles global office locations and contact information