spotlight

In this first of a two-part post, Senn Delaney Chairman Dr. Larry Senn discusses the cultural challenges of mergers and offers several insights on how you can navigate them with a healthy state of mind. Watch for part 2 of the post Feb. 25 at www.cultureuniversity.com

In this second part of a two-part post by Senn Delaney Chairman Larry Senn, he provides a set of guidelines for successful culture integration and shares the notable example of the successful WellPoint-Anthem mega-merger.

Enjoy our latest at your best newsletter. It features our new CEO view from the top video on leading culture with Belgacom CEO Dominique Leroy. Also in this issue, findings of our new study on organizational mindset, and a new CEO report from a year-long global research partnership between Saïd Business School, Oxford, and Heidrick & Struggles.

How do CEOs develop the skills they need to lead in an ever- changing world? To answer that question, Senn Delaney's parent company, Heidrick & Struggles, partnered with the Saïd Business School at the University of Oxford to conduct in-depth interviews with more than 150 CEOs representing a wide range of sectors around the world. Findings are published in The CEO Report, one of the most comprehensive, in-depth studies of CEO leadership capabilities.

methodology

comprehensive culture-shaping process uses unique approach

What makes our process different?


Senn Delaney originated the culture-shaping consulting category in 1978. Since then, many consulting firms have developed expertise in working on specific aspects of culture. Some are experts at measurement through surveys, others at HR systems and still others in facilitating team effectiveness.

Watch video with Senn Delaney Chairman Dr. Larry Senn on why Senn Delaney is THE culture-shaping firm



Our 30 years with a singular focus on being the best at culture shaping has resulted in a comprehensive and integrated culture-shaping methodology that covers all the elements needed to consistently shift overall cultures so that they better support business results. Clients who have worked with us, and many others, tell us our process is unparalleled in the consulting industry.

Client results provide the proof that our time-tested, comprehensive DURAM methodology measurably enhances the spirit and performance of organizations.

Five elements in our DURAM culture-shaping methodology

Diagnose: Diagnostic tools to analyze the current culture and consulting work to define the cultural behaviors needed to better support organizational performance. (A gap analysis)

Unfreeze: An insight-based learning model that uses intact team sessions to unfreeze old habits and to connect individuals and teams to healthy, high-performance behaviors.

Reinforce: A comprehensive reinforcement system that provides the continual reminders needed to ensure that changes in behaviors become a conscious way of life.

Apply: Tools, processes and consulting that ensures the new behaviors are used day to day to impact business performance.

Measure: Measurement creates accountability. A measurement strategy that regularly monitors cultural dimensions to ensure that change is occurring and challenges are identified and addressed.

What else makes our process unique?

Anyone who has ever worked with our firm will tell you that our team-based unfreezing sessions set us apart from all other firms. Our research and experience have demonstrated that our experiential, insight-based, “ah-ha” learning methodology creates much more rapid and sustainable shifts in behaviors than other available team engagement processes.

Clients report that it is a very powerful yet positive and renewing experience; one that provides the foundation for high-performance teams and cultures and causes individuals and teams to aspire to achieve more for themselves and their organizations.