spotlight

Senn Delaney Partner Nick Neuhausel will serve as chairman for a day and deliver an opening address May 22 at the 2015 Chief Strategy Officer Summit in San Francisco. This year's summit will focus on creating and implementing innovative strategy. Neuhausel will provide an overview on why aligning a company's strategy, structure and culture is critical to successful execution.

How did reshaping the culture at an 8-hospital healthcare system help overcome many challenges and contribute to greatly improved financial performance, clinical quality, patient satisfaction and employee engagement? Several leaders, including the CEO, President/COO, senior vice president of human resources and children's hospital CEO share their insights in these video interviews.

Belgacom CEO Dominique Leroy is leading a culture transformation at the Belgian telecommunications giant that is restoring growth after a decade of decline. Watch the video and read the full interview and case study.

In this first of a two-part post, Senn Delaney Chairman Dr. Larry Senn discusses the cultural challenges of mergers and offers several insights on how you can navigate them with a healthy state of mind.

In this second part of a two-part post by Senn Delaney Chairman Larry Senn, he provides a set of guidelines for successful culture integration and shares the notable example of the successful WellPoint-Anthem mega-merger.

methodology

comprehensive culture-shaping process uses unique approach

What makes our process different?


Senn Delaney originated the culture-shaping consulting category in 1978. Since then, many consulting firms have developed expertise in working on specific aspects of culture. Some are experts at measurement through surveys, others at HR systems and still others in facilitating team effectiveness.

Watch video with Senn Delaney Chairman Dr. Larry Senn on why Senn Delaney is THE culture-shaping firm



Our 30 years with a singular focus on being the best at culture shaping has resulted in a comprehensive and integrated culture-shaping methodology that covers all the elements needed to consistently shift overall cultures so that they better support business results. Clients who have worked with us, and many others, tell us our process is unparalleled in the consulting industry.

Client results provide the proof that our time-tested, comprehensive DURAM methodology measurably enhances the spirit and performance of organizations.

Five elements in our DURAM culture-shaping methodology

Diagnose: Diagnostic tools to analyze the current culture and consulting work to define the cultural behaviors needed to better support organizational performance. (A gap analysis)

Unfreeze: An insight-based learning model that uses intact team sessions to unfreeze old habits and to connect individuals and teams to healthy, high-performance behaviors.

Reinforce: A comprehensive reinforcement system that provides the continual reminders needed to ensure that changes in behaviors become a conscious way of life.

Apply: Tools, processes and consulting that ensures the new behaviors are used day to day to impact business performance.

Measure: Measurement creates accountability. A measurement strategy that regularly monitors cultural dimensions to ensure that change is occurring and challenges are identified and addressed.

What else makes our process unique?

Anyone who has ever worked with our firm will tell you that our team-based unfreezing sessions set us apart from all other firms. Our research and experience have demonstrated that our experiential, insight-based, “ah-ha” learning methodology creates much more rapid and sustainable shifts in behaviors than other available team engagement processes.

Clients report that it is a very powerful yet positive and renewing experience; one that provides the foundation for high-performance teams and cultures and causes individuals and teams to aspire to achieve more for themselves and their organizations.