spotlight

Dr. Larry Senn, founder and chairman of culture-shaping firm Senn Delaney, a Heidrick & Struggles company, will provide a presentation, Winning Cultures and Exceptional Customer Experience, followed by a ‘fireside chat' with Arby's new CEO Paul Brown on revitalizing a strong culture at the Global Retail Marketing Association (GRMA) 9th Annual Executive Leadership Forum May 15-17 in St. Pete Beach, Fl.

Enjoy the latest insights, videos and articles from Senn Delaney leaders on why culture matters in our latest newsletter, including a new video with Children's Hospital Los Angeles CEO Rich Cordova on leading culture change at the pediatric academic medical center.

Jim Hart, president and CEO of Senn Delaney, a Heidrick & Struggles company, recently hosted a roundtable for chief executive officers at Chief Executive Group's CEO2CEO Leadership Summit at the New York Stock Exchange to examine key elements of business leadership and performance-driven power of purpose. Read the article that appears in the current issue of Chief Executive Magazine where CEOs who attended the roundtable, shared their insights, progress and challenges. Read the full article.

Dustin Seale, Senn Delaney partner and managing director, EMEA, and Ian Johnston, senior vice president, explore the challenges leaders in manufacturing organizations face and examine the kind of culture and mindset needed for manufacturing companies to enable process improvement and enhance spirit, performance and competitiveness in this new thought paper.

methodology

comprehensive culture-shaping process uses unique approach

What makes our process different?


Senn Delaney originated the culture-shaping consulting category in 1978. Since then, many consulting firms have developed expertise in working on specific aspects of culture. Some are experts at measurement through surveys, others at HR systems and still others in facilitating team effectiveness.

Watch video with Senn Delaney Chairman Dr. Larry Senn on why Senn Delaney is THE culture-shaping firm



Our 30 years with a singular focus on being the best at culture shaping has resulted in a comprehensive and integrated culture-shaping methodology that covers all the elements needed to consistently shift overall cultures so that they better support business results. Clients who have worked with us, and many others, tell us our process is unparalleled in the consulting industry.

Client results provide the proof that our time-tested, comprehensive DURAM methodology measurably enhances the spirit and performance of organizations.

Five elements in our DURAM culture-shaping methodology

Diagnose: Diagnostic tools to analyze the current culture and consulting work to define the cultural behaviors needed to better support organizational performance. (A gap analysis)

Unfreeze: An insight-based learning model that uses intact team sessions to unfreeze old habits and to connect individuals and teams to healthy, high-performance behaviors.

Reinforce: A comprehensive reinforcement system that provides the continual reminders needed to ensure that changes in behaviors become a conscious way of life.

Apply:
Tools, processes and consulting that ensures the new behaviors are used day to day to impact business performance.

Measure: Measurement creates accountability. A measurement strategy that regularly monitors cultural dimensions to ensure that change is occurring and challenges are identified and addressed.

What else makes our process unique?


Anyone who has ever worked with our firm will tell you that our team-based unfreezing sessions set us apart from all other firms. Our research and experience have demonstrated that our experiential, insight-based, “ah-ha” learning methodology creates much more rapid and sustainable shifts in behaviors than other available team engagement processes.

Clients report that it is a very powerful yet positive and renewing experience; one that provides the foundation for high-performance teams and cultures and causes individuals and teams to aspire to achieve more for themselves and their organizations.