spotlight

Dr. Larry Senn, founder and chairman of culture-shaping firm Senn Delaney, a Heidrick & Struggles company, will provide a presentation, Winning Cultures and Exceptional Customer Experience, followed by a ‘fireside chat' with Arby's new CEO Paul Brown on revitalizing a strong culture at the Global Retail Marketing Association (GRMA) 9th Annual Executive Leadership Forum May 15-17 in St. Pete Beach, Fl.

Enjoy the latest insights, videos and articles from Senn Delaney leaders on why culture matters in our latest newsletter, including a new video with Children's Hospital Los Angeles CEO Rich Cordova on leading culture change at the pediatric academic medical center.

Jim Hart, president and CEO of Senn Delaney, a Heidrick & Struggles company, recently hosted a roundtable for chief executive officers at Chief Executive Group's CEO2CEO Leadership Summit at the New York Stock Exchange to examine key elements of business leadership and performance-driven power of purpose. Read the article that appears in the current issue of Chief Executive Magazine where CEOs who attended the roundtable, shared their insights, progress and challenges. Read the full article.

Dustin Seale, Senn Delaney partner and managing director, EMEA, and Ian Johnston, senior vice president, explore the challenges leaders in manufacturing organizations face and examine the kind of culture and mindset needed for manufacturing companies to enable process improvement and enhance spirit, performance and competitiveness in this new thought paper.

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A complimentary resource to inspire leaders

Why culture matters to today's energy leaders was the focus of this presentation by Dustin Seale, Senn Delaney partner and managing director, EMEA, to utility leaders at the annual The Future of Utilities 2013 conference in London. More than 250 senior water, electricity and gas sector leaders attended the conference to debate challenges and opportunities facing the industry.

In this presentation, Seale challenges leaders to consider: How is your culture supporting your key strategic initiatives? How is your culture impacting service to the customer and operational efficiency? Seale also shares case studies about UK Power Networks and Piedmont Natural Gas, discussing the positive results they have experienced from shaping their cultures.

View presentation