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Client Services Manager

Serves as the project manager leading the coordination of client deliverables throughout the customer lifecycle. The CSM collaborates with internal and external project teams to continually communicate service expectations, process changes, project status and any pertinent client business issues. Ultimately the CSM is accountable along with the Strategic Account Leader (SAL), Engagement Leader (EL) and Senior Consultants (SC) for creating a satisfied customer through providing a consistent level of customer service that is aligned with Senn Delaney’s values and meets the objectives for each account on which they are assigned.

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Senior Accountant

Works with the Controller and accounting team to provide general accounting and internal control support; prepare journal entries and analysis; complete month-end close and ensure general ledger account balances and trial balances are accurate; Prepare and review reports supporting internal and external audits. Provide key analytical schedules to support the SEC reporting process and earnings release. Strong knowledge and understanding of generally accepted accounting principles (GAAP), general accounting process and internal control elements (including Sarbanes-Oxley and COSO 2013).

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Business Development Director

This position serves as the Business Development Director to help grow Senn Delaney’s business by developing sales opportunities resulting in signed contracts with large, new clients (accounts with 2,000+ employees). Collaborates with Partners, practice leaders, Business Development VP and other SD stakeholders to build new business and expand business within existing accounts. Accountable for managing leads through the entire opportunity pipeline to close and operational handoff to engagement teams. Expected to fluently interact with Director, VP and C-Level prospects as well as existing client executives regarding business challenges, Senn Delaney’s core offering and contract terms. Implements Customer Relationship Management (CRM), measures outcomes of sales efforts and identifies and implements improvements to the selling process. Actively contributes to the successful enterprise-wide business development and sales outcomes. Position reports to VP Business Development.

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How to apply

Send your resume with a cover letter to humanresources@senndelaney.com. If you receive a confirmation message, you can be sure that we received your resume. You will be contacted if your skills and qualifications match for the position for which you are applying. Please submit only one resume per position. Submitting multiple resumes for the same position may result in resume processing delays. The only time you should send us another copy of your resume is if the resume includes updated information.

 

We are an equal opportunity employer M/F/DV. You will be contacted if your qualifications and experience are considered a match for our position.