spotlight

Senn Delaney Partner Nick Neuhausel will serve as chairman for a day and deliver an opening address May 22 at the 2015 Chief Strategy Officer Summit in San Francisco. This year's summit will focus on creating and implementing innovative strategy. Neuhausel will provide an overview on why aligning a company's strategy, structure and culture is critical to successful execution.

How did reshaping the culture at an 8-hospital healthcare system help overcome many challenges and contribute to greatly improved financial performance, clinical quality, patient satisfaction and employee engagement? Gary Shorb, CEO of Method Le Bonheur Healthcare, shares the inside story in our spring newsletter, at your best

Belgacom CEO Dominique Leroy is leading a culture transformation at the Belgian telecommunications giant that is restoring growth after a decade of decline. Watch the video and read the full interview and case study.

In this first of a two-part post, Senn Delaney Chairman Dr. Larry Senn discusses the cultural challenges of mergers and offers several insights on how you can navigate them with a healthy state of mind.

In this second part of a two-part post by Senn Delaney Chairman Larry Senn, he provides a set of guidelines for successful culture integration and shares the notable example of the successful WellPoint-Anthem mega-merger.

align senior team

aligning the executive team is a critical first step

Leading the culture is as important as leading the strategy and structure


Culture shaping is a leader-led process. Research shows that starting at the top is critical because organizations tend to become Shadows of their Leaders. A deliberate process to create a mutually supportive, high-performance team at the top may be an obvious priority when a new CEO comes into an organization, when the executive leadership of two merging companies are brought together or during an executive-level restructuring. But the need for alignment may not be as clear in other situations even though even minor dysfunctions at the top may be obvious to the organization and mirrored down below.

 

Because leading the culture from the top is so important, we have developed special expertise in working with CEOs and their senior teams to help take them to a higher level of performance and effectiveness. We have done this with CEOs and senior teams of nearly 100 Fortune 500 companies and dozens of teams at the top of Global 1000 companies.


Watch this video of our client, Yum! Brands CEO David Novak, as he shares insights on creating an iconic recognition culture that drives global performance and growth

 

Novak describes how with Senn Delaney's guidance, he focused on building a recognition culture across 117 countries and 1.4 million employees where everyone makes a difference. Senn Delaney Chairman Dr. Larry Senn also examines why Novak exemplifies a thriving leader and shares lessons for other CEOs to successfully lead culture transformation.




 

 

Most senior teams have highly qualified and successful individual contributors but many are not as effective as a team as they could be.

 

In our most successful culture-shaping engagements, CEOs and their senior teams

  • understand the connection between culture, strategy and business success
  • role model the healthy, high-performance behaviors they want in their organization
  • learn what it takes to shape a culture, and their role in it
  • are seen by the organization as aligned on decisions and mutually supportive
  • make decisions for the greater good not in self interest

This creates the foundation for the work needed under the senior team to create a healthy, high-performance culture from top to bottom. (See engage full organization)