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a trusted partner to CEOs and senior teams around the world

Since our founding in 1978, we have been a trusted partner to more CEOs and senior teams to transform cultures than any other firm. We have measurably shifted behaviors of hundreds of organizations, thousands of teams and tens of thousands of c-level executives, leaders and managers.

We work primarily  with Global 1000 and Fortune 500 companies throughout the US, UK, Europe, Asia, South America, Africa and Australia, starting with the CEO and senior team. Our clients also include, major non-profit organizations, colleges and universities.

 

The first industry we served in 1978 was retail, where clients wanted to create a service culture (see our history). That work continues today with many of the largest retailers and fast-food companies in the world. Today, we also work across many industries, including energy, health care, pharmaceuticals, consumer products, manufacturing, transportation and distribution and high-technology.
 
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