Meri Armour, CEO of Memphis-based Le Bonheur Children's Hospital describes the culture-shaping initiative that began at the pediatric hospital in order to create an environment that enabled the strategic goal of providing patient and family-centered care. As the positive results spread across the hospital, the system leaders across the eight-hospital healthcare system Methodist Le Bonheur determined it was essential to create that consistent culture across all hospitals and the enterprise.

Smart leaders help shape their company's culture — instead of allowing the culture to shape the company. CEOs who have been most successful at shifting their company culture have an acute awareness of and focus on four principles for successful culture change.

CEO list

Many CEOs and leaders trust us to partner with them to drive measureable business improvement

Among the leaders we have worked with:

Zein Abdalla
President, PepsiCo International Europe

Jim Albaugh
CEO, Boeing Company, Integrated Defense Systems

Mike Bell

Steve Allen
CEO, Nationwide Children's Hospital

Bob Best
CEO, Atmos Energy

Angela Braly
CEO, WellPoint, Inc

Greg Brenneman
CEO, Quiznos and former CEO, Burger King Corp

Michael Brown
Vice-Chancellor/Chief Executive, Liverpool John Moores University

John Bryson
CEO, Edison International

Gaston Caperton
Governor of West Virginia, CEO College Board

Cynthia Carroll
CEO, Anglo American Plc

John Chidsey
CEO, Burger King Corp

Peter Darbee
CEO, Pacific Gas and Electric Company

Don Davis
CEO, Rockwell

Robert Dotson
CEO, T-Mobile US

Dave Dorman
CEO, Pacific Bell

Stephen Douglass
CEO, Payless ShoeSource, Inc.

Peter Erskine

Marcia Evans
CEO, The American Red Cross

John Eyler
CEO, Toys R Us

Ed Fiorentino
CEO, Abbott Diabetes Care, Inc

Neil Fiske
CEO, Bath & Body Works, Inc

Lew Frankfort
CEO, Coach, Inc

Mark Frissora
CEO and Chairman, Hertz, and former CEO, Tenneco Automotive

Gordon Gee
President, The Ohio State University

J.P. Garnier
CEO, GlaxoSmithKline

Larry Glasscock
Chairman, former CEO, WellPoint, Inc

Martin Glenn
CEO, Iglo Group

Richard Gochnauer
CEO, United Stationers, Inc

Jack Greenberg
CEO, McDonald's Corp

Carlos Gutierrez
CEO, Kellogg Company

Andrew Haines
Managing Director, FirstGroup Rail Division

George Heilmeier
CEO, Bellcore

Sir David Henshaw
CEO, Liverpool City Council / Knowsley Metropolitan Borough Council

Mickey Holliman
CEO, Furniture Brands International, Inc

Ron Hilton
Chief Executive, Staffordshire County Council

Jerry Jurgensen
CEO, Nationwide Insurance

Stein Kruse
President and CEO, Holland America Line, Inc

Dr. Narendra Kini
CEO, Miami Children's Hospital
Aylwin Lewis
CEO, Sears Retail; Sears Holding Corp


Dominique Leroy
CEO, Proximus


  John McCoy 

CEO, Bank One Corp

Glenn McCullough
Chairman, Tennessee Valley Authority

Henry Meyer
CEO, KeyCorp

Charles (Wick) Moorman
CEO, Norfolk Southern Corp

David Novak
CEO, YUM! Brands, Inc

Robert Niblock
Chairman and CEO, Lowe's Companies

Rene Obermann
CEO, T-Mobile International

Mike O'Neil
CEO, Bank of Hawaii

Gary Rainwater
Chairman, President and CEO, Ameren Corp

Basil Scarsella
CEO, UK Power Networks

Gary Shorb
CEO, Methodist Le Bonheur Healthcare

Anne Stausboll

Sir John Roberts
CEO, United Utilities Plc

Thomas Ryan
Chairman, President and CEO, CVS/Caremark Corp

Ivan Seidenberg
CEO, Verizon Communications, Inc

Ken Stevens
CEO, Express LLC

Leslie Wexner
CEO, Limited Brands, Inc

David Yates
President, First Data International