client case study

Piedmont Natural Gas

CEO Thomas E. Skains

Creating the Piedmont Pride culture of high performance

Thomas E. Skains, Piedmont Natural Gas president, CEO and chairman, engaged Senn Delaney to create a healthy, high-performance culture called Piedmont Pride. Skains wanted to shift the culture from a command-and-control style of corporate culture and bring down functional silos, improve communications, overcome resistance to change and create a company better prepared to be successful in a rapidly changing market environment.

"Since Piedmont entered into a relationship with Senn Delaney, over the nine years that I've been CEO, we have doubled our asset base. We have increased by 100% the value of our market capitalization, the total value of the equity investors in our company, and we've delivered total shareholder returns over that nine-year period of 161% compared to 147% for the median of our peer group and about 69% for the S&P 500."
— Thomas E. Skains, chairman, president and CEO, Piedmont Natural Gas

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Watch the video interview with the CEO Thomas Skains on creating the Piedmont Pride culture

Culture Drives Performance Image