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Senn Delaney
summer 2012

view from the top

In this new thought leadership video interview, Piedmont Natural Gas Chairman, President and CEO Thomas E. Skains discusses why creating the Piedmont Pride culture has been the single most important factor in achieving stellar financial results, improving customer satisfaction and providing a Thriving work environment that engages workers and attracts the best talent. Download article.

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Guest column: Focus on culture a key to becoming a transformative CEO

Robert Reiss has interviewed nearly 250 CEOs in his role as host of The CEO Show and The CEO TV Show. He has captured the stories and five key characteristics of what he calls "The Transformative CEO" in a new book by that title. In this guest column, Reiss describes why putting culture first is one of the keys to being a transformative CEO.
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CEO of the year
Senn Delaney congratulates Yum! Brands CEO David Novak on being named 2012 CEO of the Year

David Novak, chairman and CEO of Yum! Brands, was recently named 2012 CEO of the Year by Chief Executive magazine. Watch a video interview with Novak where he discusses why creating a recognition culture has been a key ingredient to long-term growth and success. Read the Chief Executive article, David Novak: the Recognition Leader.
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news and thought leadership

Best of The CEO TV Show
Senn Delaney is pleased to partner with The CEO TV Show to provide exclusive, syndicated episodes of a weekly interview series with the nation's "transformative" CEOs. Here are three interesting interviews. You can view these and many other video interviews on our thought leadership video channel SDTV.
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Can you copy a culture?
Forbes contributor Mike Myatt writes a compelling article about why you cannot copy a culture of a successful company; you have to create it, embed it and sustain it. Myatt uses Apple's culture as an example.
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Leading a cultural revolution
Chief Executive magazine editor at large Jennifer Pellet recounts the story of a culture turnaround effort at Illinois-based Underwriters Laboratories led by then CEO Keith Williams. He began his efforts by changing the culture, which had become bureaucratic and siloed. An interesting retrospective on leading transformation for leaders.
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Join our thought leadership group on LinkedIn
Senn Delaney invites leaders to join our collaborative learning and peer sharing community on LinkedIn to share best practices in leading and transforming organizational culture. Members receive Senn Delaney's latest articles, research and thought leadership videos and events. We welcome your contributions, questions, challenges and successes. By contributing to the discussions, we can all improve our personal and leadership learning, vitality, purpose and thriving growth. Click on the link to join our group.
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Why USAA CEO Joe Robles calls himself the chief culture officer
The success of USAA over the past nine years has been primarily due to the culture that we created through Senn Delaney, CEO Joe Robles says in an interview with The CEO Show, a nationally syndicated broadcast that goes in depth with business leaders who have reinvented industry by creating customer experience organizations. Robles call himself the chief culture officer and sees perpetuating the culture as a top priority. Listen to the interview.
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New on SDTV SDTV logo
spotlight on Iglo Foods Group
Click the SDTV icon to watch our latest video on how focusing on culture helped enable healthy growth and propel profits at Iglo Group to make it a European sector leader. This client success story is part of a series of Senn Delaney thought leadership videos on our SDTV channel that highlight best practices in culture shaping.

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