client quote

Phil Wenger, CEO, Fulton Financial

Ending the blame game to restore accountability and high performance

 

"It became clear that to survive, we'd need to change the culture. We wanted to improve in every area. Overall, the company is doing better. Before this process, our valuation was underperforming compared to our peers' average; now we're performing better than average. Our growth rate is the strongest it's been in several years and it’s all organic, or internal, growth. That can only happen if everyone on the team is working to be at their best. Just as important, thanks to this experience, people are energized. We understand more clearly what accountability means and what it can do to drive success."

 

 

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Culture Drives Performance Image